[Dysphagia] weekend coverage in acute care

[RN2D at hscmail.mcc.virginia.edu (Neubert, Rebecca R *HS)]

While we're on this topic, I'll share my JCAHO story from 2 weeks ago.
We had a JCAHO visit, and the first activity of the first meeting,
everyone present introduced themselves. I was one of 3-4 clinicians
there in a room full of administrators, and when I said I was from
speech pathology she said, "Do you have 24 hour speech here?" (This is
literally the first question she asked on the visit, within 2 minutes of
her arrival) I said, "24 hours a day?" She said, "Yes." I said, "No, not
24 hours a day" and she sternly responded "We need to talk."  Yikes! I
sat there stunned, wondering how many facilities have 24 hour a day
speech coverage? 2 am swallow studies!? The administrators all went
nuts, scribbling notes to me about 24 hour a day speech coverage, etc,
etc. Well, as it turned out, when we "talked" later, she corrected
herself; what she MEANT was coverage every day, not 24 hours a day. She
had a good laugh at her mistake which I was eventually able to laugh at
too, after my near heart attack. Luckily we don't have to start sleeping
in call rooms for now!

-----Original Message-----
From: dysphagia-bounces@b9.com [mailto:dysphagia-bounces@b9.com] On
Behalf Of Connors, William A.
Sent: Tuesday, February 08, 2005 1:28 PM
To: LOBSTERPAM@aol.com; Sally.Gorski@co.hennepin.mn.us
Cc: dysphagia@b9.com; dysphagia-bounces@b9.com; Patti Larghi; Morgan
Jennie (RXP) Speech & Language Therapy
Subject: RE: [Dysphagia] weekend coverage in acute care

We do relative to patient satisfaction, continuity of care, length of
stay, equality of treatment, etc.  

-----Original Message-----
From: LOBSTERPAM@aol.com [mailto:LOBSTERPAM@aol.com]
Sent: Tuesday, February 08, 2005 1:25 PM
To: Sally.Gorski@co.hennepin.mn.us; Connors, William A.
Cc: dysphagia-bounces@b9.com; dysphagia@b9.com; Patti Larghi; "Morgan
Jennie (RXP) Speech & Language Therapy"
Subject: RE: [Dysphagia] weekend coverage in acute care

<< The point made was that patients should receive equal service in your
facility no matter what day they enter the doors. 

Does everyone provide videofluoroscopy on the weekend?
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